Terms of service

Terms of Service

Wood & Anchor

Last Updated: October 23, 2026

Welcome to Wood & Anchor! By accessing our website or purchasing our products, you agree to the following Terms of Service.

1. General Information

Wood & Anchor is a Canadian apparel business based in Summerside, Prince Edward Island, offering original clothing designs, custom apparel, and personalized merchandise.

We reserve the right to update our products, pricing, and website content at any time.

2. Products and Availability

We make every effort to accurately display our products, including colours, sizes, descriptions, and pricing.

Actual product colours may vary slightly depending on your screen settings.

All products are subject to availability. If an item becomes unavailable after an order is placed, we will contact you to discuss alternatives or arrange a refund.

3. Orders and Payments

All prices are displayed in Canadian dollars (CAD), unless otherwise indicated.

Online payments are processed through Shopify's available payment providers.

Applicable taxes and shipping charges will be displayed during checkout.

We reserve the right to cancel or refuse orders involving suspected fraud, pricing errors, or product unavailability. Any payments collected for cancelled orders will be refunded.

4. Custom and Personalized Apparel

Custom orders may include personalized names, numbers, logos, artwork, or other customer-requested modifications.

Customers are responsible for reviewing and approving custom designs, spelling, sizing, and other specifications before production begins.

Once production has started, custom orders generally cannot be cancelled or modified.

Custom and personalized products are final sale except where defective, incorrect, or otherwise required by applicable law.

Customers providing artwork or logos confirm that they have the necessary rights or permission to reproduce those materials.

5. Shipping and Local Pickup

Wood & Anchor offers shipping throughout Canada and local pickup in Summerside, Prince Edward Island.

Shipping costs and available delivery options are provided during checkout.

Processing and delivery times may vary depending on product availability, customization requirements, and shipping carriers.

Local pickup arrangements will be communicated once an order is ready.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Eligible regular apparel may be returned in accordance with our 14-day Return & Refund Policy.

Custom and personalized orders are generally final sale, subject to applicable consumer protection laws.

Please review our Return & Refund Policy for complete details.

7. Intellectual Property

Original Wood & Anchor artwork, branding, logos, designs, photographs, and website content are protected by applicable intellectual property laws.

These materials may not be reproduced, distributed, or used commercially without permission.

8. Website Use

Customers agree not to use our website for unlawful purposes, fraudulent transactions, or activities that interfere with website security or operation.

9. Limitation of Liability

To the extent permitted by applicable law, Wood & Anchor is not responsible for indirect or consequential losses arising from website interruptions, shipping delays, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits rights or remedies that cannot legally be excluded or limited.

10. Privacy

Customer information is handled in accordance with our Privacy Policy.

Payment information is processed through the payment providers available through Shopify.

11. Changes to These Terms

Wood & Anchor may update these Terms of Service periodically.

Updated terms will be posted on our website with the applicable revision date.

12. Governing Law

These terms are governed by the applicable laws of Prince Edward Island and Canada, subject to any mandatory consumer protection laws that apply.

13. Contact Information

For questions about these terms, orders, or our products, please contact: